For Information - 916-354-3900

Hotel Policies

Hours of Daily Operation
The Gate Restaurant: 6am-Midnight
The Cupola Salon & Spa: 8am-8pm
Pool & Fitness Center: 6am-10pm
In Room Dining: 6am-Midnight

Check In/Out
Check in is 4:00pm. Check out is 12:00 noon. Departures after 12:00 noon may be charged an hourly late check-out fee. After 3pm, a fee of an additional one (1) full night’s stay at that day’s best available rate will be applied.

Room Occupancy Guidelines
Our rooms are designed to accommodate 2 persons per King room and 4 persons in rooms with two (2) Queen beds. Our Suites may accommodate up to 4-6 persons. Suites contain one (1) King or two (2) Queen beds and a connecting parlor with a Double sofa bed.

There will be a $20/night charge plus tax for rollaway beds, based on availability. Port-a-cribs are complimentary, based on availability. Please check with the Front Desk to request either a rollaway bed or port-a-crib.

Non-Smoking Hotel
We are a smoke-free hotel; including guest rooms, patios, balconies, dining and public spaces. To cover costs hotel would incur if policy is not followed, a $250 to $450 recovery fee plus tax (based on location and/or room type) will be charged to the credit card on file.

Dog Policy
We welcome your canine pets as guests into the hotel and recognize the need for dog accommodations. We allow a maximum of two (2) dogs per guest room at no more than 40 lbs each. There is a non-refundable $50 fee per dog, per day. Here are some of items included in the non-refundable fee:

  • Water bowls, specially-made dog treats, floor mats and courtesy bags for walking your dog provided.
  • Concierge list of nearby dog-friendly restaurants, parks, veterinarians and pet boutiques. The Gate does not allow dogs inside the dining room, but dogs are allowed to be on the patio.
  • All dogs are required to be in a crate while in the room. If you do not own a crate, or forget to bring one, they are available at $20/crate per night, based on availability.
  • No dogs are allowed to be in your guest room unattended.

If you would like to have your dog join you, please let us know when making your reservation so that we can confirm the policy of the hotel and to guarantee availability of a canine-accommodating room. Upon check-in, you’ll need to sign a Pet Policy Agreement.

Reservation Guarantee
A deposit of one (1) night’s room and tax will be charged upon arrival. A credit card must be presented at the time of check-in to guarantee all reservations. An authorization hold will be placed on the credit card provided for the entire length of stay, only to be charged upon departure. Damages that occur in the hotel room, or to the property of the hotel, will be the guest’s responsibility and charged to the credit card on file.

Group room blocks will require a guarantee as stated in the Group’s contract. Please contact Sales & Catering at 1-916-262-7555 -or- for questions or booking details for your group.

Guest Room Cancellation Policy
If for any reason you need to modify or cancel your reservation, we require a minimum of a 48-hour notice prior to arrival. One (1) night’s room and tax will be charged to the credit card on file if the reservation is modified or canceled within the 48-hours.

For cancellations of Group room blocks, please contact Sales & Catering at 1-916-262-7555 -or-

Resort Fee
The Murieta Inn and Spa charges a $9.95 per stay resort fee.

The Murieta Inn and Spa reserves the right to make changes at any time without notice. This includes, but is not limited to, any rates, policies, features and amenities.